Northern Star : Authentic and unique Finnish sauna experiences

Booking and Cancellation Policies

At Northern Star, we aim to make the booking process as smooth and transparent as possible. Once you select your desired tour, you’ll receive a detailed itinerary and booking confirmation. A deposit is required to secure your reservation, with the remaining balance due prior to your tour’s start date.

Cancellation Policy:
We understand that plans can change. For cancellations made 30 days or more before your scheduled tour, a full refund is provided, minus any processing fees. Cancellations made within 15-29 days of the tour will receive a 50% refund. Unfortunately, cancellations made within 14 days of the tour will not be refunded. However, we offer the option to reschedule your tour for a future date based on availability.

Please feel free to contact us with any questions about booking or cancellations. We’re here to help!

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